The “What-If” Grid

Communication breaks down most often when people feel uncertain or vulnerable. Instead of saying what they mean, they shut down, get defensive, or talk around the real issue.

Communication breaks down most often when people feel uncertain or vulnerable. Instead of saying what they mean, they shut down, get defensive, or talk around the real issue.

The core principle: Uncertainty is a normal part of relationships. When you name it together, you can work through it instead of letting it create distance.

The “What-If” Grid activity:

On a piece of paper, create a 2×2 grid. Label the columns:

  • Column 1: “When I feel uncertain”
  • Column 2: “When I struggle to communicate”

Label the rows:

  • Row 1: “What I think”
  • Row 2: “What I feel”

Each person fills in all four squares with honest responses. Then share and discuss.

Example of filled grid:

When I feel uncertainWhen I struggle to communicate
What I think“I think you’ll judge me”“I think my words won’t come out right”
What I feel“I feel scared and small”“I feel frustrated and trapped”

Follow-up questions:

  • “Can you think of a time when we experienced both of these things at once?”
  • “What’s one thing we could do together next time to help each other out in that situation?”
  • “What’s one signal I could give you when I’m feeling this way so you know what’s happening?”

Why this works: The grid separates thoughts from feelings, which helps people understand that uncertainty operates on multiple levels. You might logically kno w your parent loves you (thought) while emotionally feeling scared to disappoint them (feeling). Both are true, and both matter.

Advanced version: After becoming comfortable with the basic grid, add a third column: “What I need from you when this happens.” This transforms awareness into actionable requests.